Thank you for choosing Happy Treats Natural Dog Chew for all your pet's needs! We are committed to providing you with the best possible shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand how we handle shipping and delivery:
Orders are typically processed and packed within 1-2 business days from the time of purchase. Please note that processing times may be slightly longer during peak seasons or promotional events.
Shipping costs are calculated based on the total weight of the order and the destination address. For orders above $35, we offer free standard shipping within the continental United States.
Once your order is shipped, you will receive an email with tracking information. You can use this information to track your package's journey and estimated delivery date.
We currently offer shipping within the United States only. Unfortunately, we cannot ship to P.O. boxes, APO/FPO addresses, or international locations at this time.
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and offer a replacement or refund, as applicable.
During peak seasons and holidays, such as Christmas and Black Friday, shipping times may be longer due to high order volumes. To ensure delivery before specific holidays, please place your order well in advance.
If you are not completely satisfied with your purchase, we accept returns and exchanges within 30 days of delivery. Please review our detailed Return Policy on our website for instructions and eligibility criteria.
If you have any questions or concerns about your shipment, please don't hesitate to contact our friendly customer support team. You can reach us via email at info@happytreatspet.com. We aim to respond to all inquiries within 24-48 hours.
We reserve the right to update our shipping policy from time to time. Any modifications will be effective as of the date indicated at the top of this page. Please check back regularly for any policy changes.
Thank you for choosing Happy Treats Natural Dog Chew as your trusted pet supply provider. We strive to deliver the best products and services to ensure your furry friends are happy and healthy. Happy shopping!